Paulo SantosLisbon
JawwySaudi ArabiaSep 2019 – Jul 2020Celfocus

Jawwy Digital Transformation

Led the Celfocus design team on Jawwy's portal and app redesign in Saudi Arabia, building a design system from scratch to support the brand's digital future.

Role

Lead UX/UI Designer

Disciplines

UX ResearchUI DesignDesign Systems

Tools

Sketch·Axure RP
Confidential

Protected by NDA

Jawwy is STC's digital-first mobile brand in Saudi Arabia, built for a younger, more digitally native audience. The project covered both the consumer portal and the mobile application, working from an existing design as the starting point.

As lead of the Celfocus design team, the role involved close collaboration with Jawwy's own design team — aligning on direction, consolidating decisions, and ensuring a consistent output across both sides. Beyond the day-to-day design work, a comprehensive design system was built from scratch, designed to serve as the foundation for Jawwy's digital products for years to come.

The process was research-grounded: user interviews were conducted to identify pain points and inform design decisions before moving into solutions — ensuring the final experience was shaped by real user insight, not assumptions.

— Classified

Some work lives behind closed doors.

This project is covered by a non-disclosure agreement. Screens, flows, and detailed process notes are not available publicly — but I'm happy to discuss my role, approach, and outcomes in a private conversation.

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