Curriculum Vitae
Paulo Santos
PlayHype
Freelance Writer
Lead and manage PlayHype, a Portuguese video games blog, overseeing a team of freelance journalists covering the gaming industry. Responsible for content strategy, editorial direction, and team coordination. In addition to managing the team, I handle website maintenance, write articles, edit videos, and cover industry events.
Celfocus
Associate Specialist
I have been working at Celfocus across multiple digital channels, including UX, UI, and Front-End Development, overseeing projects from concept to execution. My focus is on delivering seamless digital experiences for telecom markets in countries such as Portugal, Ireland, UK, Germany, Dubai, Qatar, Saudi Arabia, and Kenya. With over 13 years of experience, I specialize in designing and developing intuitive digital solutions for the telecommunications sector. At Celfocus, I bring my expertise to high-impact projects for leading telecom operators worldwide.
GCI
Web Designer and Developer
Worked at a social media agency, designing and developing Facebook applications. Additionally, contributed to social media campaigns by creating banners, ads, and interactive contests to enhance engagement and brand visibility. Had the opportunity to collaborate with major brands such as Mitsubishi, Oliveira da Serra, Maybelline, and more.
Vodafone
Backoffice Assistant
Started my career at Vodafone Portugal, managing business back-office operations. Key responsibilities included handling tariff adjustments, billing processes, and resolving customer service tickets. This role provided my first experience in the telecommunications industry, developing my problem-solving skills and attention to detail.
Design
- Design Systems
- Motion Design
- Prototyping
- UI Design
- UX Design
- User Research
Development
- CSS / Tailwind
- Figma
- React / Next.js
- TypeScript
AI & Tooling
- AI Design Workflows
- Generative UI
- LLM Integration
- Prompt Engineering
Leadership
- Product Strategy
- Stakeholder Management
- Team Mentoring
- Workshop Facilitation
Power MBA
The PowerMBA
Nielsen Norman Group
UX Management Specialty
IADE – Creative University, Lisbon
Design Degree
EDIT - Disruptive Digital Education
UX/UI Design & Development
IADE – Creative University, Lisbon
Level IV, Specialization Course in Multimedia Product Development
LX School
Advanced Course in Digital Design